Bluebond Support for New and Existing Clients
We are aware that coronavirus is concerning many people right now and here at Bluebond we would like to provide you with as much support as possible to ease your concerns regarding your current and future finances.
We would like to assure you that our support for all new and existing clients is not in any way disrupted. Here are just a few of the steps we have taken to ensure that we take care of each client properly and promptly.
Step one: Dedicated phone line for new and existing clients
We have recently created a separate phone line dedicated to all clients. This allows us to ensure that every call is handled and promptly answered by our senior adviser.
Step two: Email enquiries
We will continue to review and respond to any email enquires in our usual manner (within 24 hours)
Step three: Face to face consultations
In recent years we have moved many of our meetings online. We are set up well in this area, meaning that we can continue to work on your cases without the need for any face to face contact giving you peace of mind considering the current situation.
Step four: Contracts and documents
We handle all of our contracts and documents electronically unless our clients ask us to provide with paper documents. All information held by Bluebond Tax Planning is stored on encrypted computers or servers or at a secure physical location. Also, we have internal policies and controls in place to minimise the risk of your data being lost, misused, accidentally destroyed or disclosed.
if you have any questions or require additional support with protecting your assets, we are ready to help you.
On behalf of our team, we wish you stay safe and healthy.